We are seeking an experienced Scrum Master to lead Agile delivery for an enterprise data and AI platform. This is an onshore, client-facing role responsible for facilitating the Scrum framework, coordinating a distributed onshore/offshore team, removing impediments, and ensuring predictable, high-quality delivery. The successful candidate is a servant leader who pairs strong facilitation and coaching skills with the delivery discipline needed to keep complex technical work on track and stakeholders aligned.
Key Responsibilities
- Facilitate all Scrum ceremonies such as sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives across onshore and offshore team members.
- Coach the team on Agile principles and Scrum practices, fostering self-organization, accountability, and continuous improvement.
- Identify, track, and remove impediments; escalate risks and dependencies proactively and drive them to resolution.
- Partner with the Product Owner to maintain a healthy, prioritized backlog and ensure user stories are well-defined, estimated, and ready for delivery.
- Manage sprint execution and delivery governance: track velocity, burndown, and throughput, and provide clear status reporting to stakeholders and leadership.
- Coordinate across time zones to keep the distributed team aligned, unblocked, and delivering to commitments.
- Manage and communicate risks, issues, and delivery timelines; support release planning and readiness.
- Serve as a key point of contact for stakeholders and SMEs, running working sessions and driving open decisions to closure.
- Champion Agile maturity and process improvement, tailoring practices to fit the team and engagement.
- Protect the team from scope creep and external disruption while maintaining transparency on progress and trade-offs.
Required Skills & Experience
- 6+ years in project or delivery management, with 3+ years as a dedicated Scrum Master.
- Deep, hands-on knowledge of Scrum and broader Agile frameworks; experience scaling Agile (e.g., SAFe) is a plus.
- Proven track record facilitating distributed onshore/offshore delivery teams across time zones.
- Strong command of Agile tooling (e.g., Jira, Azure DevOps, Confluence) for backlog management, sprint tracking, and reporting.
- Excellent facilitation, coaching, and conflict-resolution skills; a servant-leadership mindset.
- Strong stakeholder management and communication skills; comfortable owning client-facing delivery and status reporting.
- Solid grasp of delivery metrics (velocity, burndown, cycle time) and how to use them to drive improvement.
- Ability to work effectively with technical teams delivering data engineering and AI/ML solutions.
Preferred / Nice-to-Have
- Scrum Master certification (CSM, PSM I/II) or equivalent; SAFe certification a plus.
- Experience delivering data, analytics, or AI/ML platform projects.
- Familiarity with CI/CD and modern engineering workflows (Git, pull-request reviews, environment promotion).
- Background bridging business and technical stakeholders in regulated or compliance-driven environments.
- Exposure to project financials, resource planning, and delivery governance.
Education
Bachelor's degree in Business, Computer Science, Information Systems, or a related field (or equivalent professional experience).